The name may sound familiar, however the offering is something quite new. Salesforce has relaunched Work.com as a new brand to support businesses as they go back to work following global disruption from the COVID-19 pandemic. Employers can access many of the features today with the aim to be fully functional in June.
In short, here’s what we know so far.
Work.com is positioned to support businesses in the current pandemic but is evergreen as a tool for any future crises that require highly coordinated, wide-ranging actions to communicate, monitor and respond in order to keep people safe and maintain as much continuity and stability as possible.
The platform is really a combination of existing cloud functionality used in new and different ways with some custom applications built on top. Because a lot of capabilities have been repurposed, Salesforce has been able to build and launch the new Work.com offering with record-breaking speed. This makes the offering not only viable during an ongoing crisis but also familiar to many of the users and implementation partners - which should increase speed to production for businesses and adoption rates.
The product functionality includes:
Command Center + Employee Wellness Assessment
Contact Tracing App
Emergency Response Management
Shift Management App
Volunteer and Grants Management
We’re already starting to see partners building applications that cater to the needs of any business returning to work, from retail to hospitality to travel and much more. Because this is a robust combination of existing clouds and functionality, by nature the new Work.com has the ability to be rapidly deployed and the flexibility to be utilised across many different use cases and industries.
Stay tuned to our weekly SFDC Academy Weekly Livestream where we’ll share more features and functionality as the rollout continues. Drop us a line if you have any questions or want to dig into any of the features we discussed.